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I work with around 100 companies as an Independent Contractor of this only 2 BPO firms have required a Background Check. 

For the agents online here I'm curious to see how many of your BPO companies require a Background check.   Do not list the Company in your reply, just the number of companies requiring a Background Check.

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From what I understand, a Credit Inquiry is part of the Background check to evaluate the worthiness of the applicant.  I always thought that this was a 'Soft Bump' meaning yes they would do a credit check, but NO inquiry ding on your credit report.  Much the same way your credit card companies check your credit use with other companies monthly.  In jargon this is known as 'Soft Bump'

They are all asking for Background checks now, it is apparently a new law.......I have about 7 companies. However , they will accept a check from another company and some are now doing it for free.....

I have a Bigger Question..... Some companies Outsource their work to other countries for QC. Are those employees subject to background checks??

As of the first of the year one of my main BPO providers is now requiring its vendors to have the "background check". I did one 2 years ago for another company that, at the time, I did many BPO orders for in order to continue receiving work from. In the past year I had other companies also requiring the background check, but since I did not get much BPO work from these companies I did not do their required background check through companies that they were promoting. I essentially just dropped these companies from my list of "to do work for".

As the economy somewhat improved and the BPO pools were drying up, I saw more and more of the BPO mills requiring background checks. My suspicion was that the BPO mills were now looking for new ways to generate cash as they were not making bank in BPOs like they use to. 

I would like to know what Federal law requires us to submit to background checks to BPO mills in order to get work. What is so "top secret" in the information that we are dealing with that requires a background check for a BPO? I get an address and a debtors name. I don't get information if the property is in foreclosure, pre-forclosure, a refi, debtors SS#, debtors financials, email addresses, phone numbers or anything else. I handle way more Seller/Buyer sensitive information when selling a property.

I'm in California where the the real estate industry and just about every industry is heavily regulated by State government. You can't sneeze without the BRE finding out about it. Every 4 years when it comes time to re-license ourselves we are required to disclose anything to the BRE that would not make us meet their high standards. And they do check.     

I am in Texas and I have been fingerprinted by the State, as is required to be a Realtor here.  Not quiet sure why this fingerprinting is not good enough for the companies requiring this.  Seems like once you are fingerprinted that should be good enough, esp. if your state requires it.  

The same in California. Passing the State exam is the easy part. Qualifying to receive the license, they make you jump through all kinds of hoops. Failure to report a bankruptcy, judgement, child support lien, DUI or any arrest without a very good explanation may cause you to not receive a license and/or be suspended during your licensing period. 

And like I mentioned in a prior posting, when I accept an order I rarely know anything more than the address and the debtors name. It is never mentioned the reason for the BPO or any other information on the debtor. Occasionally I might know who the requester is for a BPO order. So I don't know what the big deal is with the background checks other than that possibly the BPO mills are in bed with the background check companies in order to generate cash since available BPO orders across the board with all companies have decreased over the last year.  

The same thing in Oregon.  We have to pass a federal back ground check in order to get our license and declare every license renewal (2 years) if we have had any criminal charges which can be verified by the state at their discretion in case you say no and actually have had charges.  Then the state can suspend or revoke your license. I also do not see why a company I have been doing BPOs for for many years with no issue, is now requiring a background check.  

i have a question... many of these companies outsource their QC work , etc. to contracted workers overseas. Do those employees, who have access to financial information, have to do background checks??

We all in the industry should be prepared for this as it will become the norm in the future.  If your BPO company has anything to do with any of the major lending institutions they are requiring.  I am in Texas which is one of the hardest States to get and maintain your license but that does not matter to any of them.  So far ALL of the companies that I do business with are requiring them but lucky for me I only had to pay Sterling one fee as they all have taken that background check.  

I had two companies that wanted to charge $49.95 me for a background checks.  I said no to both and told them that in Ohio we must maintain a spotless background or our license will be suspended.  As they did not pay enough for the BPOs anyway, I quit working for them.

Several of the big ones. They use Sterling and all accept the background check but you only pay once. Sterling will send it to the company. Look at REVVA for the list of members

I have now been seeing this a lot.  The background check is done through a 3rd party and no credit check is involved.  


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