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Is anyone familiar with a bpo software that catches orders for an individual?

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The orders that are being taken by the capture compaines are bpo orders that are just put out there and they jump on them with there auto accept program before any agent has a chance to get the BPO. You are paying the capture company not the sender of the BPO.  The capture company is hijacking the order before a regular has a chance to get it

Assigned for order processing.


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