I am meeting a Sheriff at the property tomorrow morning, with a locksmith. I know the occupant is still in the home and there is at least one cat. I do know that the occupant is a Doctor and will not be there during the lock out. She has a tremendous amount of stuff in and outside of this unit. I do know she has 10 days to contact me and to take her personal belongings, but I have no idea what to say to someone in this situation. She would not respond when she was offered CFK twice. She has asked the evictions attorney for a 2 week extension, and the Bank has decided not to grant it. Any advice?
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Monica- As others have already said take someone with you and take lots of photos. Be friendly but not to friendly or they will use you. Try not to take anything they say to heart. I had one person refuse cash for keys 8x. Then all of sudden I became her best friend, that was until she took everything she could out of the place and I had to tell her that I couldn't release the check to her. She got mad and things started to get really ugly but thats when the locksmith step in. If she truly is a hoarder she most likely has some deeper issues all the more reason to take someone with you. Hoarders are very protective of their stuff. I recommend you also call your local spca for the cat, most likely there is more than one cat. Be Safe & Good Luck!
In New York the Sheriff takes a light inventory of the major items in the house. We then have to move those items to storage for 30 days and discard the rest. If the bank is trusting you to hire a locksmith and moveout company try to get ones that are familiar with eviction laws. Take before and after pictures of all rooms. The sheriff's inventory is a life saver in case the occupant claims that any of their stuff is missing.
Monica Dehnert > Darryl JoynerDecember 2, 2010 at 2:33am
Darryl,
Thanks so much for your response to "First Lockout". I appreciate all the help I can get. It turns out the occupant (former owner) is a hoarder and you can hardly get through to any of the rooms. She has 10 days to contact me to get any personal belongings and there is a cat somewhere in the house.
Also bring someone with you, don't go alone. but I agree with Jeff be compasionate and treat her with dignity.
Monica Dehnert > Jose Rivas (DGRA) CDPE, SFRNovember 30, 2010 at 10:46am
Thank you Jeff and Jose, I appreciate your response.
Juan Avila > Monica DehnertNovember 30, 2010 at 4:18pm
Post No Tresspassing signs with your contact information on the property and leave your business card. When you speak to the occupant, inform them that they have "X" amount of days (depends on where you're located) to remove their property. Make it clear that they have to remove their property all the same day, so truck, labor, etc. needs to be coordinated in advance. Let them know that you will not be making multiple trips to the property to grant access. If they sense that you will open the property multiple times at their convenience, they will most likely abuse your generosity.
On the day of the move, I recommend you or your assistant stay at the property. The last thing you want is to leave them there, show up in the evening to find that they removed fixtures (cabinets, doors, ceiling fans, dishwashers, etc). Once the lockout occurs, the property is your responsibility.
Good luck. Should you have additional questions, feel free to call me (323) 547-4275.
Be compasionate but stern, your just doing your job. Offer to help her find somewhere to rent, act like your on her side. If you really try to help it makes it alot easier on you.
Replies
Thanks so much for your response to "First Lockout". I appreciate all the help I can get. It turns out the occupant (former owner) is a hoarder and you can hardly get through to any of the rooms. She has 10 days to contact me to get any personal belongings and there is a cat somewhere in the house.
On the day of the move, I recommend you or your assistant stay at the property. The last thing you want is to leave them there, show up in the evening to find that they removed fixtures (cabinets, doors, ceiling fans, dishwashers, etc). Once the lockout occurs, the property is your responsibility.
Good luck. Should you have additional questions, feel free to call me (323) 547-4275.