Celine, I'm not a big REO agent with many listings, I do a lot of normal RE and Short sales. I'm not sure if I'll be the person who gan give advise how to run this business :) I've implemented the same approach to REOs it's call (PROSPECTING) lol. When I'm calling companies like Lamco, I feel like they have to release info with regional AMs, simply because we are paying for that and we are members of their organization. Lamco did released that info, I was able to establish good rltshp with AM. So far they good and I like them.