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As I have posted before, Secured Lending Services has been by far, the best company I have worked for since doing BPOs in 2007. I can't understand why some of you are not receiving payment...Only thing I can figure its different States, different departments, different Lenders. All of my orders are from HSBC Bank.
Yanoska, I'm glad you've had good luck with them. I'm new to this blog and now that I look I see that Ray posted on June 1st that SLS has quit paying so I guess that answers my question. It's unfortunate that the amount of work we have to do in the first place to do a BPO doesn't stop there. It's just too bad we have to continue working when it's done and submitted in order to get paid for our services.
Doug, this is the exact company that I am having issues with. On Friday, I emailed everyone that I have ever had contact with and asked if ANYBODY could please look into why I haven't received payment. James emailed me back again stating they were looking into the matter and it would take 7-10 days. I emailed him back and told him he told me that 2 weeks ago. I also indicated that others were not having problems, why were they receiving payment and I wasn't. In all honesty, when I called the first time and talked to him on the phone, the first words out of his mouth without me telling him why I was calling was,"I know, you're calling because you haven't received payments for your services and were wondering what is going on. We got paid for our services and know that you want to get paid for yours as well." This is when he indicated they were in the process of revamping the department and they were aware of the situation. There was no indication on when payment would be sent out...just that they were restructuring their department.
On Friday, I kept exchanging email with him and Karen. Basically I told them that they wouldn't want to wait 6 months to get paid for their work, why should we wait that long for our...especially when they but short time frames on our assignments and threaten us with non-payment if the deadline is not met.
I just ran a Google search on NREIS complaints and apparently others have been complaining about the same thing going back 2 and 3 yrs ago. They owe me for about 15 bpos...that's alot of time. I think I am going to complain to the BBB as others have in the past....that way other know and beware.
Ray, Thanks for the response. I feel for you. I'm just trying to get paid for one lousy BPO and not 15 like you. If I never get paid I can live with that but if I was waiting for payment on 15 well I'd be... you know what I'm saying. Best of luck on that and Gerry, thanks for the advice I think I will try that. It really comes down to a matter of principle if you know what I mean.
Dont waste more time on them. Just complain them to BBB!
Secured lending is a great company to work for. However I did run into some problems with non payment on about 20 orders. I then realized that NRES is different from Secured. Make sure your profile is correct with both companies.
SLS hasn't stopped paying now they take 40-45 days to pay where it use to be 10-30 days. But they are still paying I do at least 40 orders from them a month.
Hi Every one. Here is a what i did for company don't pay .
If there is a BPO company that you have done work for and don't pay you. Send them a Email saying that you will file a complaint against them with the District attorney in there state and your state. Also you will report them to your local state Real Estate commission and MLS Board for nonpayment.
I have done that for 2 companies that we all know of,One company name starts with E and the other company starts I.
After I have sent this email out saying this I got paid within 2weeks from one company and next day from the other company. The other company sent the check out fedex next day.
Well of course i don't get no more work from them but at least now i can focus my time on the company that do pay for my work.
Let me know if this works for so i know I'm helping my fellow friends at REO Pro
If this helps you. Please keep in mind for referrals and if you know any REO company that is looking for a REO agent in NJ please let me know.
GOOD POINTS! I think we all should do this instead of wasting so much time emailing and calling them.
Really? We are talking about companies that DO NOT PAY, what is the main reason that they do not pay? Because they simply don't care. If a company plans to stay in business they may be behind on payment, but eventually you will get paid like IAS for example. Companies like UTLS formerly LandAmerica will file bankrupcy once again. Quality BPOs and "these other new $30 per BPO" flight by night companies we should have never nor will ever get involved with. I have never heard of Core Logic/FARVV, Clear Capital, Emortgage, Mainstreet, Mark2Market, PCV Murcor, Ocwen/Altisource, etc not paying their Vendors.
I am still trying to figure out a solution to this situation, I have contacted my attorney who is not interested in taking cases like these and I did write an email to the attorney in TX that was posted on this blog. Contacting the BBB is definitely not the answer.
In the mean time, we should all quit submitting applications to "new companies", stick to those who have proven to be trustworthy, investigate, investigate, investigate. If a company has a history of non-payment or begins to fail payments, stop doing business!! Evaluation Solutions never failed to pay me, but they failed to pay others, I have never done another BPO. We should continue to blog and report these issues including first and last name, the E company and the I company is not helping anyone...who are they anyway???
Does anyone have contact infromation for M&T bank? I have an asset manager that will not respond and I am owed a lot of money for REO work.
LOL,.... Yanoska. I dont like to bash company but the E company and the I company is all over this Blog about not paying.