I just got an email from a vendor relations person at Secured Lending Services asking BPO agents to reduce their service fees. They are asking for volume agents to reduce their fees by $5 - $10 dollars per BPO.
I feel this is a little insulting for those of us who work hard to service companies like this. We are putting wear and tear on our vehicles, spending a few hours per order taking pictures and filling out their cumbersome forms making sure to cross every t and dot every i. And then they want to pay us less.
They should be sending an email out to all of us stating that they will pay $5 - $10 dollars more per order not less.
Soon these companies are going to ask us to pay them to complete BPO assignments.
As agents we have to band together and stop doing BPO's for these ridicules prices.
I would love to hear what you all think about doing BPO's for less than what you are currently completing them for.
Please let me know if I am out of line with the way I am thinking.