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I've been completing BPO's and teaching a class on how to complete BPO's and CMA's for more years than I care to reveal and have never had a late assignment for any vendor. I received an invitation to join, Stewart Valuation Services, LLC. Then, I was asked to complete a lengthy application and provide copies of my RE license, E&O Insurance W9, Etcetera, I complied. Then I was asked to complete a background check. They would not accept previously completed background checks. I complied and paid $44.00 for another background check. Then, I was asked to provide (3) BPO company references along with their phone number and contact information. They actually contacted each of my references.  Now they want three copies of BPO's completed in the past 3-6 months. This is where the shit hit the fan. I responded with:  I complete BPO's for numerous clients; this information is private and should not be disclosed to the Subject and/or any third party. You should know this; yet you're asking me to violate my fiduciary responsibility to my clients, by providing you a copy of their completed reports. Please read your own confidentiality statement regarding BPO's.  If you are so skeptical about the quality of my work; give me a BPO to complete? This would answer all your questions regarding my experience. How about looking me up on the National Association of BPO Professionals (NABPOP); I've been certified on their list for years. Is anyone familiar with Stewart Valuation Services, LLC; I'm familiar with Stewart Title, but, never heard of Stewart Valuation Services? Has anyone ever completed BPO's for this company? Do they pay? and How much do they pay?  I can't seem to get any information form them until after their screening process. I've literally told them to take a hike. Please comment? Does anyone have a relationship with this company? 

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Sally,

Would you mind sharing the sign up page for First American or some kind of contact information?  I have tried to find it but without success so far.  I am in Katy, TX.  Hopefully I am not in direct competition with you.

I have been doing BPOs full time for 11 years, but they are slow across most companies ever since 2016 at least.  So I am looking for decent paying inspection companies. 

Rhonda Reedy

reedybpo@gmail.com

Old Republic has been paying $30 for at least 3 years $45 for INT

All the companies under BPO Fulfillment  - originally Mainstreet Valuation but recently purchased by Clayton Holdings - parent to GreenRiver Capital have dropped fees to $35 - if you call them they will tell you the "regular fee" is $45 but all orders come out at $35. If you try and get the "regular fee" they will tell you your rating is too low  or that the fee has to be out there for at least 24 hours

Beware because GRC requires full rental comps as well AND they provide the lockbox code - swear the property is unoccupied and no LA to verify the code but if you go and there is no lockbox, the property is sold (DUH!!) or the code does not work they will NOT provide a trip fee.

They have just added a new client BLM REO who is doing EXT with INT Inspection - Bring your own KEY - at your cost if you do not have one. The HUD key is specific. You cannot do the EXT w/o doing the interior.

We have HUD keys but not the specific one which will cost $13 ($20 inspection + $40 EXT) and they will NOT reimburse the cost and give all kinds of grief and threaten how your rating will be lowered etc.

Consolidated Greg Fernandez (formerly from Old Republic now BPO VM)  is trying hard to go by and force realtors to accept $35 what BPO Fulfillment and OR are doing saying $35 is the "national avg" and really has no clue about what other companies are paying. The also lost a lot of business when Solutionstar went out on their own although they still do some SolStar assignments

Seems to be the trend. I've dropped a few clients due to low fees. One would send orders (drive by) out at $50 but if no one took them they'd go up to $65. If still no takers they'd go to $80. I'd usually accept at $65 if they were close or there were several orders, sometimes I'd hold out for $80. A couple times they even called offering $100 or more if no one accepted.

Around the first of the year everything was gone immediately at $50. Then they lowered it to $40. I won't do them for the fee but sometimes I log in just to see if anyone has accepted. They are always gone faster than I can log in. I'm down to 2 regular clients and 3 or 4 that send the occasional order but one regular pays $50 with easy forms and always very short distance and the other pays $70-100 depending on distance and form.

As long as agents are willing to work cheap they'll just keep pushing fees down. The other guys (and gals) can have the $30 orders.

WHO does drive bys for 30.00 my min is 75.00 and up to 250.00 depending on where they are

These are not BPOs  They are little short forms less than half a page asking questions about the condition and require 3 photos. They take less than 5 minutes to fill out.  But Stewart only pays $17

But some of the BPO companies have dropped there fees for drive by BPOs to $35 ( namely Main Street for Green River Capital orders)  so there must be agents out there willing to do them for that amount or they would have to increase their fee back up to what it was before.  If agents would simply refuse to do the BPOs for such low amounts the fees would have to go back up.   

BPO fulfillment sent me an email saying that my E and O insurance was expired so they inactivated me. I updated my E and O but never heard back. I never did get paid by Green River Capital or Carrington once they went to that platform. Only Main street.

I also was doing them for $17 as I am out in the field a lot and many are on my way.  After thinking about it, I stopped doing them and am much happier.  I still do them for First American. 

I signed up with these people over 6 months ago, and two days ago, I got my first order.  It was a property inspection about 20 miles away.  I managed to negotiate the fee increase to $25; not a lot but not bad considering I was already in that area and it is just a 1 page form.  Went out to the property and the best shot available from the road is obscured by trees, (but still good enough for any bpo or property inspection I have ever done).  Now every company I have ever worked for tells me, never go and trespass on the property for better photos, which is common sense and the law.  So I take the best photos available and complete the report.  These clowns then call me back the next day and tell me that the photos were not good enough, and that I need to go back to the property, go on the property, and take better photos.  Here's the kicker, first of all, the woman on the phone was very rude and condescending, as though it was my fault that there was not a good view from the road.  Secondly, she refused to give me a trip fee to go back because she said that I should have called my reviewer while sitting outside the person's house, and got clearance to go onto the property.  So I promptly told her she could reassign it.  Good luck to them trying to find someone to go out there for $25.  These people seem to be amateurs and their staff would benefit from retraining.  The funniest thing of all is that I would have probably gone back out there like a fool, since it was my first order with them, but the disgusting attitude of the woman that called me just repelled me.  I won't be working with these people again. 

Formerly Transunion. They have had several changed since Transunion. Never ask me for anything but I was doing BPOs before the change. I still do BPOs for them. Pay is good

I also received a solicitation from them.  As a little background, I have been listing REO for PMH, now Stewart, for about five years although the volume has dropped off significantly since the buyout of PMH.  I have had a good working relationship with this company during this time.  Their asset managers have been some of my favorites to work with.

I completed the application, then received a request for the background check.  I had just paid for a background check for another client the month before through the same company so I sent them a copy of the report and asked if they would use it.  They responded by re-sending their initial email telling me that I needed to order a background check.  They didn't address my request to use the report that I sent them.

I sent them the report again and told them that I didn't see the need to order an additional report since I can provide them a current report from the same company that they use.  In response to this, I received a terse response advising me that I didn't meet their minimum standards in spite of the fact that I have worked with the company for over five years.

That's fine with me as their attitude doesn't meet my minimum requirements either.  Stewart is just another example of the craziness of our business and the stupid, unnecessary requirements imposed on us during the last couple years.

Reading all these low fees for BPOs makes me sad. When I first got into this business, BPO fees were $75-$100, $125 if a rush. How far they have fallen. It's disturbing to see how little value is placed on our time and expertise.

I signed up with them.  They did not require me to do a background check.

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