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Wells Fargo now on Equator and using short sales offers portal Equator for all short sales

 
Now Automate your Wells Fargo Short Sales

July 1, 2011

Dear BRANDON JORDAN:

Now there's a simpler way for you to manage and process Wells Fargo short sale properties. Wells Fargo Home Mortgage is bringing the convenience and benefits of the Equator platform to you.

Put the system to work for you

We encourage you to start using Equator to help you initiate, manage and process any short sale transactions for Wells Fargo Home Mortgage properties.

As a reminder, Equator is available at anytime to help you:

  • Initiate the short sale process - with a few steps, initiating the sale is easy
  • Check the file status of your short sales - to stay on top of tasks and on target with deliverables
  • Upload documents - to easily verify documents have been submitted
  • Access the workflow of requested items for short sales - to readily know the items still needed

The following types of loan will be accepted through the system for your Wells Fargo short sale properties:

  • Wells Fargo Home Mortgage conventional loans, including Fannie Mae and Freddie Mac loans
  • America's Servicing Company loans
  • Veterans Association (VA) loans
  • Home Credit Solution(HCS) loans

Contacts - if you need assistance

With process-related questions, or specific questions regarding offer status or initiating Wells Fargo short sale properties:

  • Call the Wells Fargo short sale team at 1-866-903-1053
  • Representatives are available to help you Monday through Friday, 7:00 a.m. to 10:00 p.m., and Saturday, 8:00 a.m. to 4:30 p.m. Central Time

With technical questions about Equator workstation:

  • For support via web chat, log in to the agent portal at www.equator.com, click on 'Need Help? Live Chat Online
  • For support via email, please address questions to agenthelp@equator.com

Make the most of your opportunity to streamline the short sale process for your Wells Fargo properties - start using Equator today.

Sincerely,

Bart Vincent
Senior Vice President, Short Sales
Wells Fargo Home Mortgage

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