REOPro - Real Estate Default Professionals

America's Largest Social Network for Default Real Estate Professionals

Carolyn Nelson
  • Durham, NC
  • United States

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Profile Information

Search for an REO Professional by entering your zip codes in this format XXXXX, XXXXX,
I work with Brokers and Agents across the United States Specializing in
- BPO Data Entry Services
- REO Property Preservation Support
- Property Marketing
- Transaction Management
- REO Reimbursement Management
- Website Update and Management
I service the following counties.....
I service all REO Brokers and Agents in the United States.
Enter your state in the 2 letter abbreviation format.
United States
I have the following REO Certifications, Designations and Memberships
NAR Real Estate Professional Assistant Designation, UREATC Certifed REO Support Specialist, Listing Coordinator, Closing Coordinator, Real Estate Assistant. Member of the Real Estate Assistant Society.
How did you hear about REOPro Default Professionals
What is your business address? (Postal Format ONLY)
PO Box 97
Durham, NC 27707
What is your office phone number (xxx-xxx-xxxx)
What is your fax # (xxx-xxx-xxxx)


NAR Certified REPA. Specializing in REO and BPO Support Services to Brokers and Agents. Property Preservation Support, BPO Data Entry, Monthly Marketing Reports, REO Transaction Management Services, REO Property Reimbursement Management. Use Code REOPro2009 to get the pricing below. Prices subject to change.

Closing Transaction Services
Listing Side Closing
Buyer Side Closing
Bulk Real Estate Sales
Contact Us
Dual Agency Transaction
Short Sale (Restrictions Apply)
Full REO Package (BPOs, MMR, Reimbursements, and Closing/3 months, Restrictions Apply)
REO Reimbursement Services (Bookkeeping)


BPO and MMR Data Entry
$10.00- $25.00 ea

General Closing Outline

To successfully close each real estate transaction, we manage all documents required utilizing a very user-friendly browser interface from BPO thru Close.

Our Point2Close process:

  • Collect and submit all offers.
  • Request and submit highest and best on REO Properties.
  • Distribute and collect all Short Sale questionnaires and documents.
  • Distribute and collect all short sale documents.
  • Review all documents for completeness and signatures.
  • Start the Broker closing procedure.
  • Distribute the new transaction summary file to the broker and agents.
  • Distribute and collect all bank required forms and addendums.
  • Follow-up on loan application and appraisal.
  • Order and follow-up on all inspections.
  • Follow-up on all inspection repairs (if applicable).
  • Follow-up with the lender every 2 - 4 days (as required).
  • Follow-up on all contract contingencies and deadlines in a timely manner.
  • Communicate will all transaction contacts as information is received or tasks are completed.
  • Obtain the loan commitment letter and follow-up on all loan conditions.
  • Schedule final walk-thru or obtain waiver, and schedule closing.
  • Order preliminary and final HUD-1/Closing Statements.
  • Submit final broker package with all document to the client (broker or agent).

With Point2Close, you will save a lot of time on each transaction process allowing you the chance to work from any location with internet access. We specialize in Traditional, Short Sale, and REO Property Transaction Management Services and our goal is to ensure that your closing is conducted in a professional and smooth manner.

Reimbursement Services: Are you tired of waiting for your reimbursement payments and you are not getting any response from the banks? Contact us. We will handle to phone calls, inquiries, and follow-ups for you. We will stay on top of things so you can spend your time getting more clients and properties. I have help brokers and agents recover over $436,000 in late and denied reimbursements in 2008 and over $103,000 in late and denied reimbursements year-to-date.
If you would like more information regarding our services to Brokers and Agents, visit us on the web at,, Property Dashboard

Carolyn Nelson's Blog

Six Items You Will Need to Submit a Successful REO Reimbursement

Posted on August 28, 2011 at 9:30am 0 Comments

Before you submit a reo reimbursement to the reo bank or asset management company, there are five items you need to double check.

1. Vendor Correct Contact Information. The vendor contact information must be correct at all times. Make sure you have accurate information such as the full and correct vendor name, complete address, phone number, and business license number.

2. W-9 Forms - A completed and accurate W-9 form is very important. It doesn't matter if you are paying the…


Setting up your REO Properties as Projects in QuickBooks

Posted on August 28, 2011 at 6:55am 0 Comments

I've been using QuickBooks since its inception back in the 80s. In fact, as I was reorganizing my library of software programs and toys, I sorta drifted back to the beginning of my program collection such as my old versions of SuperCalc 4 and 5, MS Office DOS Version (1988 and 89 Copy), QuickBooks 1988 - 2006, Quicken Invoice DOS and Windows (initial Copies), and more. Ok, back to the topic.

I prefer the method below because it allows me to accurately track each property expense, I…


Organizing Your REO Expenses

Posted on August 27, 2011 at 9:43am 0 Comments

REO banks require the agent to turn on the utilities, pay the bill, and submit for reimbursement. It is very important that you keep track of each bill and submit in a timely manner to ensure that you are reimbursed by the banks. During the rush of completing your daily tasks, don't ignore the utility bills by adding it to your already filled and probably overflowing inbox. Separate your utilities and other bills by using hanging trays. Hanging trays can be added to the side of the file…


10 Reasons Why Your REO Grade Could Be Low.

Posted on August 27, 2011 at 9:29am 0 Comments

Brokers and agents often wonder why they receive such a low rating with REO Banks and Asset Management Companies. Instead of looking at their past output and current REO Process from assignment to closing. All asset managers want to feel like they are #1 and the only  client on your list. If your rating has fallen and you have not received any new or very limited properties from the REO bank and Asset Management Company, the following is a list of possible reasons why per several of the AMs I… Continue

Should the REO Bank Sign and Approve the MLS Sheet?

Posted on October 13, 2009 at 1:30pm 2 Comments

Should the REO Bank Sign and Approve the MLS Sheet? Yes, why not?

After you receive a listing and have added it to the MLS (Active or Non-active status), send a copy to the Asset Manager for him/her to review and sign. Make sure you highlight the broker and agent remark section, commission, etc. Once the Asset Manager signs the active/non-active MLS sheet, activate the listing and return the signed copy along with the listing agreement in one secured… Continue

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At 11:09am on October 15, 2009, Trevor Moore said…
Hi Carolyn, thanks for connecting with me. You definitely know you a lot of different programs & systems out their and how to use them. eBrokerHouse just recently traveled through Durham to promote at a Boot Camp in Gaffney, SC. I would be happy to help out any one you have for us.
At 1:59pm on October 14, 2009, M.B. Shepherd said…

I really appreciate you taking the time to write your comments and give your perspective of the REO business from A-Z. Very thorough, well thought out information. You should be commended.

Respectfully, MB
At 8:45am on June 28, 2009, Nedy Blanchard said…
Great meeting you Carolyn, look forward to networking with you soon.

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