Has anyone been experiencing a form called appraisal "ACI" form coming up on orders instead of the regular BPO forms to complete which also mentions something about a fee in the terms of agreement? Is this actually a true appraisel report form? The reason I'm asking, is that I have one of my vendors who's system will ask me to upload this program to install to complete a BPO report and some orders upload the standard BPO form I'm used to completing. I'm wondering if this vendor is trying to fool the banks by getting agents to complete an appraisel report as a BPO fee report and then turn it in and get the nice appraisel fee? I'm thinking this could be illegal if infact the "ACI" form is for appraisels? These days, you don't know which vendors to trust anymore. They keep telling me their client has to sign off on the one's I am unable to bill to get paid, yet the ones that I have been able to bill are the ones that I used the standard BPO forms? Anybody have a thought on this one?
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Will Just got my answer to the "ACI" appraisel issue I've been blogging about. Turns out I am probably no longer going to be doing BPO's for this vendor. I guess my honesty and integrity about questioning them over this "ACI" appraisel form raddle some feathers over there and appears that someone is trying to get me discontinued from the network. I forwarded the email I received (funny did not mention a name on it) to the manager who originally contacted me over the phone personally telling me she needed a BPO agent she could count on to be prompt and willing to accept 98%-100% of all orders. To this date I always did and kept her intouch with any issues that came up with QC so that she would always be informed of anything. I even took those BPO's that other agents would not take to show how committed I could be. She was very surprised to hear about it and will be researching this for me. It is so sad that honest/ethical agents are losing business to those unethical agents who are willing to go under the knife and change out comps as the vendor requests that are price fixed the undermine authority and cheat consumers. This company is in for a very big surprise because they have merged with another company that has been in court before for illegal REO business. It won't be long before the "GHOST OF THE PAST" resurfaces and their old tricks start up resulting with putting this vendor I was dealing with in jeopardy too. I'll bet they never mentioned their past illegal issues before the merger. I guess I will have to wait and see what this manager comes back and says what her findings were.
s fishy to me. Better check it out, talk to a supervisor or someone with authority .
Everett, I think I did that but just incase I didn't, I have been saving and printing all the communications back and forth asking them if it was an appraisel form. They came back and told me it was just another type of standard evaluation form which I doubt and may be false since I am now being told I have to wait for signatures to be able to bill. I'm pretty sure this is usually what lender underwriters do when they are ready to close on escrow? Anyway, I have noticed since I had been asking questions about this form, my BPO business slowed down with them. So, i think your right about it sounding fishy. I would usually get a at least 8 to 12 orders a week from them but I'm going to wait and see for a couple of weeks to see if I get anymore orders and if I don;t, that will confirm my suspicion about them and have to report them. It's unfortunate that good companies are now becoming unethical. I blame this on Fannie/Freddie/government for not having better guidelines rules bank then and their CEO's for not doing their jobs to over see what the banks were doing on loans with consumers. Because they failed, now everybody is paying the price. If I could be paid a decent wage to be an adovate for the consumers to catch these loan reps/underwriters/bpo vendors being unethical I would do it in a heart beat.
Sounds fishy to me. I would put a disclaimer in the report that the is a BPO and not an appraisal.