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RESPONSE FROM FL ATTORNEY GENERAL COMPLAINT:Florida Attorney General Pam Bondi received your email regarding your  concerns with Evaluation Solutions.  Attorney General Bondi asked that I  respond.  I am sorry for your difficulties.

 The Attorney General's Office is concerned with all potentially unfair and  deceptive trade practices. Our office uses complaints such as yours to  identify patterns of questionable business activities which may indicate  the need for formal investigation or action by our office to protect the  broad public interest. We will keep your correspondence for future  reference. However, our office does not generally mediate individual  consumer complaints, and we are not at liberty to give legal opinions or  advice to private individuals or businesses. I hope the following  information proves helpful.

 I encourage you to review the following websites for information about  contract issues, small claims and civil procedures, which may help you  decide whether or not to pursue a judicial remedy and, if so, how to  proceed:

 Legal and Binding Contracts

 Court Is Your Last Resort

 A Civil Case Or A Criminal Case?

 The Florida Rules of Civil Procedure  +view/E1A89A0DC5248D1785256B2F006CCCEE?OpenDocument

 Another helpful resource for you to contact is the Florida Department of  Agriculture and Consumer Services, Division of Consumer Services (DACS).  DACS is the clearinghouse for consumer complaints and has a voluntary  mediation program to assist individual consumers.  You may contact DACS  at:

 Florida Department of Agriculture and Consumer Services  Division of Consumer Services  2005 Apalachee Parkway  Tallahassee, Florida  32399  Telephone: (850) 410-3800  Toll-free within FL:  (800) 435-7352  Website:

 As you seek further assistance, you may also wish to contact the following  consumer organization:

 Better Business Bureau of Northeast Florida  Phone:  (904) 721-2288  Email:  Website:

 While I hope this information proves helpful, by law our office cannot  give legal advice, statutory interpretations, or legal opinions to private  individuals or businesses.  Please consider consulting a private attorney  if you need any legal assistance.  The Florida Bar offers a Lawyer  Referral Service which you may contact toll-free at (800) 342-8060.  The  address is 651 East Jefferson Street, Tallahassee, Florida  32399-2300.  The Florida Bar's website is at:

 Thank you for contacting Attorney General Bondi's Office.  I hope this  proves helpful.


 George Martin  Office of Citizen Services  Florida Attorney General's Office  PL-01, The Capitol  Tallahassee, Florida 32399-1050  Telephone:  (850) 414-3990  Toll-free:  (866) 966-7226  Website:


 To contact this office please visit the Attorney General's website at and complete the on-line contact form.  Again,  thank you for contacting the Office of the Florida Attorney General.         FILE YOUR COMPLAINTS!

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