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RESPONSE FROM FL ATTORNEY GENERAL COMPLAINT:Florida Attorney General Pam Bondi received your email regarding your concerns with Evaluation Solutions. Attorney General Bondi asked that I respond. I am sorry for your difficulties.
The Attorney General's Office is concerned with all potentially unfair and deceptive trade practices. Our office uses complaints such as yours to identify patterns of questionable business activities which may indicate the need for formal investigation or action by our office to protect the broad public interest. We will keep your correspondence for future reference. However, our office does not generally mediate individual consumer complaints, and we are not at liberty to give legal opinions or advice to private individuals or businesses. I hope the following information proves helpful.
I encourage you to review the following websites for information about contract issues, small claims and civil procedures, which may help you decide whether or not to pursue a judicial remedy and, if so, how to proceed:
Legal and Binding Contracts http://www.floridabar.org/tfb/TFBConsum.nsf/0a92a6dc28e76ae58525700...
Court Is Your Last Resort http://www.800helpfla.com/court_text.html
A Civil Case Or A Criminal Case? http://www.floridabar.org/tfb/TFBConsum.nsf/0a92a6dc28e76ae58525700...
The Florida Rules of Civil Procedure http://www.floridabar.org/tfb/TFBLegalRes.nsf/basic +view/E1A89A0DC5248D1785256B2F006CCCEE?OpenDocument
Another helpful resource for you to contact is the Florida Department of Agriculture and Consumer Services, Division of Consumer Services (DACS). DACS is the clearinghouse for consumer complaints and has a voluntary mediation program to assist individual consumers. You may contact DACS at:
Florida Department of Agriculture and Consumer Services Division of Consumer Services 2005 Apalachee Parkway Tallahassee, Florida 32399 Telephone: (850) 410-3800 Toll-free within FL: (800) 435-7352 Website: http://www.800helpfla.com/
As you seek further assistance, you may also wish to contact the following consumer organization:
While I hope this information proves helpful, by law our office cannot give legal advice, statutory interpretations, or legal opinions to private individuals or businesses. Please consider consulting a private attorney if you need any legal assistance. The Florida Bar offers a Lawyer Referral Service which you may contact toll-free at (800) 342-8060. The address is 651 East Jefferson Street, Tallahassee, Florida 32399-2300. The Florida Bar's website is at:
Thank you for contacting Attorney General Bondi's Office. I hope this proves helpful.
George Martin Office of Citizen Services Florida Attorney General's Office PL-01, The Capitol Tallahassee, Florida 32399-1050 Telephone: (850) 414-3990 Toll-free: (866) 966-7226 Website: www.myfloridalegal.com
PLEASE DO NOT REPLY TO THIS E-MAIL. THIS ADDRESS IS FOR PROCESSING ONLY.
To contact this office please visit the Attorney General's website at www.myfloridalegal.com and complete the on-line contact form. Again, thank you for contacting the Office of the Florida Attorney General. FILE YOUR COMPLAINTS!