Home Trust Nation

[Billie Dalessio]

In the past I added Home Trust Nation to the "never pay" list. Now I would like to update. In March 2012 I was contacted by Brandi. She said she was going through some old files and wanted to make sure that I had been paid for my work. This was a pleasant surprise. She was very professional and apologized for the oversight. It appears that a former employee has incorrectly filed the orders. She sent me out a check with another email apology. I was happy, and told her no worries. I received an email from her this morning indicating that an agent had read my previous post and was refusing to complete some commercial orders that they had accepted due to my post. First I would like to say that I think it is unprofessional to accept an order that you do not plan on completing. Next, as we all know the internet is forever. I had not even remembered the post and do not want to be the cause of anyone not wanting to work with them. I asked Brandi to give me the agent's contact information, and again she was very professional and did not want to bother me. You can all add Home Trust Nation to the "pay" list.

[Dede Bruce]

Susan M tonai ..Thanks for the info.  I also am having a problem getting paid by Home Trust Nation.  A few years ago I started taking only one order from a company to find out if they pay before taking additional orders.  I have had luck with a few companies in the past receiving past due payments (over 1,000.00 with a couple of companies, some just a couple of orders) once I start taking the info to the Attorney General Office of the state they are located in.  

[Susan M Tonai]

They still do not pay................ beware, stay away from this company.

[Dede Bruce]

*edited,per Brandy they do not wait for payment from lenders/customers to pay agents they wait for the companies to do their "due diligence" so agents cannot double dip and get paid on orders they have already completed orders on with other companies *****Just an FYI, follow up. I received a call from Brandy with the company 6/27/2020 and again today and I also received an email from Jason re follow up on payment 6/29/2020. Yes I did get paid, finally and if I had known it was their policy not to pay agents until after the customer does their "due diligence" and that the typical payment time is greater than 60 days I would never had accepted the order. (Jason stated in his email that I *should have been paid 5/18/2020 however they paid me 4/29 because of my post here threatening to call the Attorney General office which was actually more than 60 days, he said my post here was " unprofessional behavior and threats") I have received 2 calls from Brandy. She discussed the issue of agents writing on forums stating they have not been paid and she did explain that it is their policy not to pay prior to Home Nation Trust receiving confirmation from the customer that "due diligence" has been done, so thus the waiting time to be reimbursed for work that has been completed. That is their policy and their right however I informed her she probably needs to disclose this to the agents prior to their accepting orders as most of us that have been doing this for years are used to being reimbursed within 45 days at the most. She stated agents are completing orders that they have already completed orders on in the past and the customer will not pay (Home Trust Nation) them thus they will not pay agents until the customer has "done their due diligence" She states there are agents completing orders for them that should not be completing orders for them and expecting to get paid and get upset when they are not paid. .....Well, not me. I completed the order 2/16/2020, Jason stated in his email that I should have been paid on ***5/18/2020 however since I complained and threatened to call the Attorney General *in this forum that they paid me 4/29/2020 instead " 72 days after completing the order"....Exactly my point, if it had been disclosed I would never have completed the order, even 72 days is ridiculous. However I can not say they do not pay, they pay (I am assuming they would have paid me regardless of whether I placed comments on the forum or not) however the time frame is not what I am willing to work with.

[Susan M Tonai]

***update*** Yes, I received the same call from Brandy, not once but twice and I sent it to voice mail both times. Honestly, years ago, I did one, only one order by mistake that was a duplicate. I did not get mad for lack of payment, I did not expect to be paid as it was my mistake and I was very apologetic. Well let me tell you, they NEVER let me forget it and were quite nasty to me on the phone and via email. Plus I really got tire of having to call and request to get paid after 90+ days. Why am I having to call them to pay me? After I finally received my last check from them, I told myself never ever ever again will I work for them. BTW, Brandy.... if you are reading this, you AKA HOME TRUST NATION did this to yourselves by not being fair and nice to the people that help you look good!!