REO Pro - Real Estate Default Professionals

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Urgent Contact Needed For VP Loss Mitigation Contact At AHMSI

I have an urgent need for a key contact in Loss Mitigation at American Home Mortgage Servicing Inc.

The internal contacts I have are literally the most incompetent people I have ever encountered in a financial institution or loan servicing company.

They demand paperwork, it is provided, then they demand the same paperwork after acknowledging the receipt of the previously requested paperwork

Then they just scheduled the trustees sale date of our home because the requested paperwork was not sent to the correct number even though the paperwork was Correctly sent to the number listed on their letter requesting additional paperwork. REALLY!

I know this sounds absurd but it is happening right now and it is happening to me with my home. The trustees sale date has been set for mid November.

I Need A Key Contact Who Can Review The Transaction And Correct Their Error.

My wife was literally been driven to tears of frustration this morning by their blind incompetence and lack of accountibility. We have very accurate records of the doc requests, timelines kept and errors made at AHMSI. I am looking into legal options to remedy but think it makes a lot of sense to reach out to the REOPro Community for the best alternatives to fix this.

While I expect most to ignore this post due to the lack of interest since "Who cares if another home goes down" but I am hoping that someone in REOPro reads this who knows a way to get me in contact with a person at AHMSI who can fix their mistake.

I know they exist because I know several who can do the same at BofA, Wells Fargo, and Chase.

If anyone has a way to help, I really need to hear from you right away.


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Comment by Leanne Noble on October 15, 2011 at 5:27am
I can give you the CEO, who is David Applegate, 1525 S. Belt Line Rd., Coppell, TX 75019-4913 and phone 877 304-3100 of 469 645-3000 (not a direct contact number, but you can ask for the office of the CEO, if you can't get thru that way, then ask for the email contact for this person.  WLRoss and Co. owns them; however, the most important information is to find out who actually owns your loan as I am sure AHMSI is only the Servicer on the loan. 

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