Wells Fargo has a call center which is where you call to initiate a short sale, and then to get updates before they assign a negotiator. But what sets them apart from some other banks' call centers is that they stay involved throughout the short sale process. So, if you call or e-mail your negotiator and he or she is not available you can ask the call center to talk to them directly. It is a very nice system, kind of like talking to an agent's personal assistant. Sometimes you get more information from an assistant then you do from agent.
Isn't nice to know that at least some banks are trying to get this process more organized?
If you have any questions about short sales in San Mateo or Santa Clara County, please feel free to contact me.
Marcy Moyer
Keller Williams Realty
marcy@marcymoyer.com
650-619-9285
D.R.E. 01191194
Federal Government Disclaimer (MARS): 1. You may stop doing business with us at any time. You may accept or reject the offer of mortgage assistance we obtain from your lender [or servicer]. If you reject the offer, you do not have to pay us. If you accept the offer, you will have to pay us commission as agreed to in listing contract for our services. 2. Marcy Moyer of Keller Williams Realty is not associated with the government, and our service is not approved by the government or your lender; and 3. Even if you accept this offer and use our service, your lender may not agree to change your loan.
Marcy Moyer Keller Williams Realty Palo Alto, Ca. Specialist in Trust and Probate Sales
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