I have a listing in Mesquite, TX (Dallas area) set to close 10/8/2010. However, the buyer is able to close early on 9/27/10. After updating my asset manager today of the moved up close date, I was informed that if the file doesn't close TOMORROW, 9/23/10, then it won't close with Singlesource at all...even if we have an executed contract!
This is the first I've heard of this. Now what was going to happen if I hadn't updated my Asset manager on the file status???
Anyway, my Singlesource Asset Manager told me HLS moved all their assets from Singlesource to a new servicer and I have to close with them. However, I have not been contacted by a new servicer and don't have direct access to the seller (HLS).
Additionally, the title company, LSI-Farris Austin, has never heard of this either, so now we're scrambling to find out what to do.
Can anyone help me???
Lisa
Replies
The new AM is Keystone.
Wow, I didn't know SS lost that many accounts.
I was contacted today by the new AM with Keystone. They are going to allow me to close the transaction, but I have to get the buyer to extend the closing to 11/5/2010 due to a marketing blackout from 10/1/10 - 10/25/10. Our original close date was 9/24/10, so how do you think the buyer and his agent is going to respond to that... They have time to find another house and close before this house will be ready...lol
That's the REO world I guess..
Juan
RE/MAX Hacienda
Pharr,Tx
I as well had a file with SingleSource/HLS and I was in the middle of submitting an offer and same thing happen to me where they left me hanging and gave me no information what so ever. I had to check often on res.net and after a while they updated the contact person and I just emailed them and sent them the email offer. My property had gotten transferred to keystone, after the second day I received a call from a local reo agent mentioning that he was going to take over my listing with instructions from BOA/KeystoneBest. It wasn't the best experience from neither singlesource nor the new assetmanager.
Juan
Are you already an approved broker with BOA/Keystone?